Global Installations & Service Planner - Hybrid/Remote

Vecos; Eindhoven; Hybrid; EUR 55,000 - 85,000; Full time

Job summary

Vecos is seeking a proactive international planner to balance customer expectations, technical requirements, and logistics across installation and service activities.

You will partner with Project Delivery, Customer Success, and Logistics to optimize technician deployment and deliver timely updates to customers and partners, while maintaining accurate planning data and driving continuous improvement.

Qualifications

• HBO/Bachelor level or equivalent in technical/logistical field.
• 3-5 years in planning or coordinating technical installations or service operations.
• Experience in dynamic environments with multiple stakeholders.
• Strong affinity with technology/ICT.
• Fluent in Dutch and English; additional languages a plus.

Responsibilities

• Plan installation and service assignments considering availability, logistics and customer needs.
• Serve as primary planning contact for customers and partners, updating and managing expectations.
• Monitor timelines, delivery schedules and milestones; intervene when needed.
• Ensure technicians and service engineers are prepared for each site visit.
• Coordinate hardware deliveries and interactions with external partners.
• Deliver planning reports for external partners and Vecos colleagues.

Skills

Customer focus

Planning excellence

Communication

Problem solving

Collaboration

Accuracy

Decision making

Multitasking

Stress management

Education

HBO/Bachelor degree

Tools

FieldBuddy

Planning tools

Job description

Vecos is seeking a proactive international planner to balance customer expectations, technical requirements, and logistics across installation and service activities.

You will partner with Project Delivery, Customer Success, and Logistics to optimize technician deployment and deliver timely updates to customers and partners, while maintaining accurate planning data and driving continuous improvement.