Global Freight Forwarding Specialist

C.H. Robinson Worldwide; Aalsmeer; On-site; EUR 33,000 - 53,000; Full time

Job summary

C.H. Robinson Worldwide in the Netherlands is seeking a Global Forwarding Agent who will be the primary contact for customers, managing the shipment lifecycle of global freight, and solving problems quickly in a fast-paced environment.

You will work hands-on with customers from start to finish, coordinating with international team members and third-party agents, with opportunities to grow into Operations, Sales, or Account Management.

Qualifications

• High school degree or GED equivalent.
• Minimum of 1 year of Global Forwarding experience.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office.
• Bachelor’s degree required.

Responsibilities

• Maintain operational excellence across international shipments from PO to delivery.
• Coordinate bookings, pre-alerts, filings, delivery, and invoicing per SOP.
• Collaborate with international teams and third-party agents to resolve issues.
• Provide reporting and documentation support to customers and internal teams.
• Support customer business reviews and lead process improvements.

Skills

Global Forwarding

Customer Service

Communication skills

Problem Solving

Education

Bachelor's degree

High school diploma or GED

Tools

Microsoft Office Suite

Job description

C.H. Robinson Worldwide in the Netherlands is seeking a Global Forwarding Agent who will be the primary contact for customers, managing the shipment lifecycle of global freight, and solving problems quickly in a fast-paced environment.

You will work hands-on with customers from start to finish, coordinating with international team members and third-party agents, with opportunities to grow into Operations, Sales, or Account Management.