Air Export Operations Specialist: End-to-End Shipments

C.H. Robinson Worldwide; Aalsmeer; On-site; EUR 33,000 - 53,000; Full time

Benefits offered by this job

Travel allowance

Life insurance

Healthcare plan

Bonus opportunity

Job summary

C.H. Robinson Worldwide in Aalsmeer, Netherlands, seeks an experienced Air Export professional to join the on-site team.

You will manage end-to-end air export shipments, deliver exceptional customer service, and proactively solve operational challenges in a fast-paced logistics environment. The role requires 2–3 years in air freight forwarding, strong English communication, and a proactive, independent work style.

Qualifications

• 2–3 years of air freight forwarding experience with focus on air exports.
• Strong customer service mindset and communication skills.
• Professional verbal and written English skills.

Responsibilities

• Manage end-to-end air export shipments and related documentation.
• Coordinate bookings, pre-alerts, customs/government filings, delivery execution, and invoicing.
• Build strong customer relationships and provide proactive communication throughout shipment lifecycle.
• Collaborate with Europe-wide colleagues and shared service teams to ensure service excellence.
• Resolve transportation and documentation issues through critical thinking and customer-focused problem solving.
• Support reporting, documentation requests, and customer business reviews.

Skills

Air exports experience

Customer service mindset

Verbal & written English

Proactive & independent

Prioritization & flexibility

Peak-period adaptability

Education

Bachelor's degree or logistics equivalent

Job description

C.H. Robinson Worldwide in Aalsmeer, Netherlands, seeks an experienced Air Export professional to join the on-site team.

You will manage end-to-end air export shipments, deliver exceptional customer service, and proactively solve operational challenges in a fast-paced logistics environment. The role requires 2–3 years in air freight forwarding, strong English communication, and a proactive, independent work style.