Global Client Engagement Manager (Rotterdam)

HH Global; Rotterdam; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

HH Global is seeking a client engagement professional to manage and deliver solutions for FMCG clients. You will work closely with internal teams and local partners, taking ownership of client relationships across 2D/3D Print, POSM and Promotional Merchandise.

The role is blended/hybrid, requiring attendance at the Rotterdam client site once or twice per week. Initially fixed-term with a view to permanent employment.

Qualifications

• Client service management experience, including on-site work with client/vendor relationships.
• Experience in 2D/3D Print, POSM or Promotional Merchandise.
• Strong time management and ability to juggle multiple projects.
• Project management mindset with sales/business development focus.
• Excellent verbal, written and presentation skills.
• Advanced Dutch and English language skills.
• Willingness to attend client office in Rotterdam weekly.

Responsibilities

• Take briefs from the client with full specs and deadlines; own the delivery process.
• Provide technical input and brief suppliers to client requirements; deliver high service levels.
• Monitor projects for on-time delivery; collaborate across teams and utilize full-service offering.
• Prepare presentations and manage account administration and reporting; keep records.
• Agree and manage budgets and P&Ls; maximize profit through performance analysis.
• Deliver services to meet SLAs while complying with regulatory and company policies.

Skills

Client service management

POSM/2D-3D Print

Project management

Time management

Communication

Dutch language

English language

Rotterdam client site

Job description

HH Global is seeking a client engagement professional to manage and deliver solutions for FMCG clients. You will work closely with internal teams and local partners, taking ownership of client relationships across 2D/3D Print, POSM and Promotional Merchandise.

The role is blended/hybrid, requiring attendance at the Rotterdam client site once or twice per week. Initially fixed-term with a view to permanent employment.