Front Office Manager – Global Training & Growth Bonus

Minor Hotels; Noordwijkerhout; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

End of year bonus up to 100% ofmonthly

Employee rates from €36 in all hotels

30% discount in F&B outlets

Friends & Family discount up to 25%

Team building events and travel

Growth opportunities within Minor

Job summary

Minor Hotels in Noordwijkerhout, NL invites a dedicated Front Office Manager to lead our Front Office team and uphold our guest‑centric service standards. You will drive hospitality excellence, oversee guest relations and concierge duties, and contribute to the hotel’s leadership team.

Fluency in English is required, Dutch is a plus, and you should be comfortable coaching staff to go the extra mile for guests.

Qualifications

• Experience as Front Office Manager or Assistant Front Office Manager.
• Strong guest service orientation with a hospitality mindset.
• Ability to manage a team and drive service excellence.

Responsibilities

• Lead the Front Office team to deliver seamless guest experiences.
• Act as main point of contact for guest-related matters, concierge duties and admin tasks.
• Monitor quality standards and upselling results; participate in hotel management decisions.

Skills

Front Office management

Team leadership

Customer service

English proficiency

Job description

Minor Hotels in Noordwijkerhout, NL invites a dedicated Front Office Manager to lead our Front Office team and uphold our guest‑centric service standards. You will drive hospitality excellence, oversee guest relations and concierge duties, and contribute to the hotel’s leadership team.

Fluency in English is required, Dutch is a plus, and you should be comfortable coaching staff to go the extra mile for guests.