Front Office Internship — Global Hospitality Experience

StudentJob; Maastricht; On-site; EUR 7,100 - 9,600; Part time

Benefits offered by this job

Minor Hotels University training

Employee rates

F&B discounts 30%

Friends & Family discounts up to 40%

Team events

Job summary

NH Hotels & Resorts in Maastricht invites you to join as a Front Office Intern for hands-on experience in a global hospitality environment. You will welcome guests, handle check-ins/outs after training, manage reservations, and share local insights with international travelers.

You will develop skills in upselling, problem-solving and service recovery while collaborating across departments to ensure a seamless stay for every guest. English proficiency is essential.

Qualifications

• English proficiency required.
• Hospitality-minded and guest-focused.
• Team player with an international mindset.

Responsibilities

• Welcome guests with warmth and professionalism after training.
• Handle check-in and check-out independently following training.
• Manage reservations and respond to guest requests.
• Share personalised recommendations with international travellers.
• Develop skills in upselling, problem-solving and service recovery.
• Collaborate with colleagues across departments for a seamless stay.
• Help create an atmosphere where every guest feels welcomed and cared for.

Skills

Engels

Education

HBO

Job description

NH Hotels & Resorts in Maastricht invites you to join as a Front Office Intern for hands-on experience in a global hospitality environment. You will welcome guests, handle check-ins/outs after training, manage reservations, and share local insights with international travelers.

You will develop skills in upselling, problem-solving and service recovery while collaborating across departments to ensure a seamless stay for every guest. English proficiency is essential.