Front Office Intern - Global Hospitality Experience

NH Hotel Group; Amsterdam; In loco; EUR 7100 - 9600; Tempo pieno

Vantaggi offerti da questo lavoro

€750 monthly internship allowance

Minor Hotels University NorthernEurope

Employee rates from €36 per night

30% discount in F&B outlets

Friends & Family discount up to 40%

Team events and international career机会

Descrizione del lavoro

NH Hotels & Resorts in Amsterdam Zuid invites a Front Office Intern to be at the heart of the guest experience, gaining hands-on exposure in an international hotel environment. You will welcome guests, handle check-ins/outs after training, manage reservations, and provide local recommendations to travellers.

Open to students enrolled in an educational program with a passion for hospitality and strong English communication.

Competenze

• Actively enrolled in an educational institution throughout the internship period.
• Genuine passion for hospitality and guest service.
• Positive, approachable, and team-oriented.

Mansioni

• Welcome guests with warmth and professionalism.
• Handle check-in and check-out after training.
• Manage reservations and respond to guest requests.
• Provide personalised recommendations to international travellers.
• Develop skills in upselling and service recovery.
• Collaborate with colleagues across departments to ensure a seamless guest experience.
• Create an atmosphere where every guest feels welcomed and cared for.

Conoscenze

English proficiency

Customer service oriented

Formazione

Enrolled student in educational institution

Descrizione del lavoro

NH Hotels & Resorts in Amsterdam Zuid invites a Front Office Intern to be at the heart of the guest experience, gaining hands-on exposure in an international hotel environment. You will welcome guests, handle check-ins/outs after training, manage reservations, and provide local recommendations to travellers.

Open to students enrolled in an educational program with a passion for hospitality and strong English communication.