Front Office Internship: Create Memorable Guest Stays

Hotelprofessionals; Amsterdam; On-site; EUR 5,600 - 10,000; Full time

Benefits offered by this job

Internship allowance

Free parking

Growth opportunities

Employee rates at Marriott

F&B discount

Job summary

Moxy & Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts, invites aspiring hospitality professionals to join our Front Office Internship. You will be the first point of contact for guests, ensuring welcoming check-ins and a smooth arrival experience while learning the front desk systems and daily operations.

We offer an internship allowance, growth opportunities, and exposure to a fast-growing hospitality group.

Qualifications

• Currently enrolled in an MBO/HBO hospitality program.
• Strong customer service orientation.
• Fluent or proficient in English; Dutch is a plus.

Responsibilities

• Welcome guests with a friendly and enthusiastic attitude.
• Check guests in and out and provide a smooth arrival and departure experience.
• Answer guest questions and provide information about the hotel and Amsterdam.
• Handle guest requests and help solve any issues or complaints.
• Assist guests with reservations, changes and cancellations.
• Answer telephone calls, emails and other guest enquiries.
• Learn and work with the hotel’s reservation and Front Office systems.
• Process payments and assist with cashier and administrative tasks.

Skills

Eagerness to learn

English proficiency

Dutch language (advantage)

Hospitality study

Team player

Flexible shifts

Customer service mindset

Education

MBO/HBO in hospitality

Job description

Moxy & Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts, invites aspiring hospitality professionals to join our Front Office Internship. You will be the first point of contact for guests, ensuring welcoming check-ins and a smooth arrival experience while learning the front desk systems and daily operations.

We offer an internship allowance, growth opportunities, and exposure to a fast-growing hospitality group.