Front Office Intern: Guest Experience in Amsterdam Hotel

Park Plaza Victoria Amsterdam; Amsterdam; On-site; EUR 5,200 - 7,100; Full time

Benefits offered by this job

Tasty meal during every shift

Refer a friend €250

Heavily discounted hotel rates

50% discount in restaurants and bars

Exclusive employee discounts

Job summary

Park Plaza Victoria Amsterdam is offering a Front Office Internship in Amsterdam, opposite Amsterdam Central Station. You will gain hands-on experience across Front Office operations while developing your hospitality skills in a dynamic international environment.

You will learn procedures, guest handling, and collaboration with departments to ensure smooth daily operations, with an opportunity to grow within a renowned hotel group.

Qualifications

• Currently enrolled in a hospitality or related study program.
• Strong communication skills in English (written and spoken).
• Proactive attitude with willingness to learn and develop.
• Guest-focused mindset with a positive and professional approach.

Responsibilities

• Communicate effectively with colleagues and guests to deliver consistent service.
• Support guest journey including check-ins, check-outs, and guest requests via multiple channels.
• Assist with reservations, payments, and Front Office administrative tasks.
• Deliver excellent guest service and respond professionally to enquiries.
• Maintain a welcoming Front Office environment aligned with brand standards.
• Collaborate with Housekeeping, Food & Beverage, and Maintenance for smooth operations.
• Learn and apply hotel procedures, standards, and systems to support operational excellence.

Skills

Strong communication

Teamwork

Proactive attitude

Guest-focused mindset

Education

Hospitality or related study program

Tools

PMS (hotel systems)

Job description

Park Plaza Victoria Amsterdam is offering a Front Office Internship in Amsterdam, opposite Amsterdam Central Station. You will gain hands-on experience across Front Office operations while developing your hospitality skills in a dynamic international environment.

You will learn procedures, guest handling, and collaboration with departments to ensure smooth daily operations, with an opportunity to grow within a renowned hotel group.