Front Office Intern: Jumpstart Your Hospitality Career

Park Plaza; Amsterdam; On-site; EUR 5,600 - 6,700; Full time

Benefits offered by this job

Discounted hotel rates

50% F&B discount

Team discounts on ESPA

Onboarding programme

Career growth across PPHE

Meal during shift

Annual company events

Job summary

Park Plaza Amsterdam Airport is seeking a Front Office Intern to be the face of the hotel and create memorable guest experiences. You will gain hands-on exposure to Front Office operations in a dynamic international environment.

This internship offers an inside view of hotel standards, procedures, and customer service, with a strong emphasis on teamwork, professionalism, and growth within PPHE Hotel Group across Europe.

Qualifications

• Enrolled in hospitality or related study program.
• Strong English communication (written and spoken).
• Proactive and keen to learn and develop hospitality skills.
• Available for an internship of 5–6 months in the Netherlands.

Responsibilities

• Welcome and check-in guests in a friendly, professional manner.
• Assist with guest check-outs and handle payments accurately.
• Answer calls and respond to guest inquiries.
• Provide information about hotel facilities and local attractions.
• Maintain accurate guest records in the hotel system.
• Support Front Office with daily administrative tasks.
• Learn and apply hotel standards and customer service practices.
• Assist in resolving guest concerns under supervision.
• Prepare reports and handover notes as required.

Skills

English fluency

Team player

Proactive

Hospitality mindset

Education

Hospitality study enrollment

Tools

PMS

Job description

Park Plaza Amsterdam Airport is seeking a Front Office Intern to be the face of the hotel and create memorable guest experiences. You will gain hands-on exposure to Front Office operations in a dynamic international environment.

This internship offers an inside view of hotel standards, procedures, and customer service, with a strong emphasis on teamwork, professionalism, and growth within PPHE Hotel Group across Europe.