Front Office Host: Warm, Guest‑Focused Concierge

Hotelprofessionals - Park Plaza Eindhoven; Eindhoven; On-site; EUR 25,440 - 30,472; Full time

Benefits offered by this job

Discounted hotel rates

50% food and beverage discount

Exclusive discounts via personeelsvoordeelwinkel.nl

Discount on collective health insurance

Great learning and development opportunities

Career growth opportunities

Tasty meal during your shift

Annual company parties

Birthday bonus of €250 (gross)

Industry pension plan

25 days holiday plus 1 additional wellbeing day

8% holiday allowance

Travel compensation (up to €200 net per month)

Recommend a friend bonus (up to €750)

Job summary

Hotelprofessionals - Park Plaza Eindhoven is looking for a Front Office Host(ess) to ensure guests feel welcome and cared for during their stay. This role involves managing arrivals, departures, and guest requests, while contributing to operational efficiency and adhering to service standards.

The successful candidate will possess strong communication skills in English, a guest-focused mindset, and the ability to stay organised in a fast-paced environment. Benefits include discounted hotel rates, career growth opportunities, and a birthday bonus.

Qualifications

• Strong communication skills in English (written and spoken).
• Ability to remain calm and organised in a fast-paced environment.
• Good level of accuracy and attention to detail.
• Guest-focused mindset with a proactive and responsible approach.
• Eligible to work in the Netherlands.

Responsibilities

• Communicate effectively with colleagues and guests.
• Manage the guest journey, including check-ins and check-outs.
• Handle reservations, payments, and front-office administrative tasks.
• Maintain a professional and welcoming front desk environment.
• Collaborate with other departments to ensure smooth operations.

Skills

Strong communication skills in English

Ability to remain calm in fast-paced environment

Attention to detail

Guest-focused mindset

Job description

Hotelprofessionals - Park Plaza Eindhoven is looking for a Front Office Host(ess) to ensure guests feel welcome and cared for during their stay. This role involves managing arrivals, departures, and guest requests, while contributing to operational efficiency and adhering to service standards.

The successful candidate will possess strong communication skills in English, a guest-focused mindset, and the ability to stay organised in a fast-paced environment. Benefits include discounted hotel rates, career growth opportunities, and a birthday bonus.