Front Office Host & Guest Experience Champion

Hotelprofessionals; Amsterdam; On-site; EUR 22,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

Informal environment

Staff events

Job summary

ibis Amsterdam Centre Stopera in Amsterdam is seeking a Team Member Host to be the face of the hotel at the Front Office and support Food & Beverage operations. You will welcome guests, handle check-ins and check-outs, and be the main contact during their stay.

You will work mornings, evenings and weekends with shifts starting as early as 07:00 and finishing around 23:00. The role offers a competitive gross monthly salary and employee discounts across Accor hotels worldwide, in addition to an

Qualifications

• Experience in Front Office or hospitality environment.
• Able to work mornings, evenings and weekends.
• Strong guest service and communication skills.

Responsibilities

• Welcoming guests and handling check-ins and check-outs
• Providing guests with information about the hotel and the area
• Acting as the main point of contact for guests during their stay
• Coordinating with departments such as Housekeeping, F&B and Technical Services
• Supporting Food & Beverage operations, including breakfast service and bar shifts
• Handling guest questions, requests and any issues in a professional and friendly manner

Skills

Front Office experience

Job description

ibis Amsterdam Centre Stopera in Amsterdam is seeking a Team Member Host to be the face of the hotel at the Front Office and support Food & Beverage operations. You will welcome guests, handle check-ins and check-outs, and be the main contact during their stay.

You will work mornings, evenings and weekends with shifts starting as early as 07:00 and finishing around 23:00. The role offers a competitive gross monthly salary and employee discounts across Accor hotels worldwide, in addition to an