Front Office Host – Budget Hotel (Amsterdam) | Free Parking

Borealis Hotel Group; Amstelveen; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Staff rates

ALL Heartists Card

Competitive salary

Free employee parking

Travel allowance

Accor benefits

Job summary

Borealis Hotel Group, managing the ibis budget Amsterdam City South, seeks a Front Office Receptionist to welcome guests with warmth and coordinate check-ins/outs. The role sits at a lively Accor-affiliated property, where you’ll engage guests in person, by phone and email, and support seamless front desk operations.

You will join a dynamic team committed to hospitality, guest satisfaction and a positive work atmosphere.

Qualifications

• Guest-friendly host in a dynamic hotel environment.
• Strong English writing and speaking; basic Dutch.
• Experience with Opera Cloud PMS or quick learners.
• Ability to connect with people and anticipate needs.
• Personality matters more than experience.

Responsibilities

• Handle smooth check-in and check-out procedures while warmly welcoming and bidding farewell to guests.
• Communicate guest feedback and operational updates to relevant departments.
• Respond to guest inquiries and requests – in person, over the phone, and via email.
• Prepare daily arrivals and ensure all guest details are ready and accurate.
• Support your colleagues with various front office tasks as needed.
• Close your cashier at the end of the shift and complete all administrative duties precisely.
• You play an important role in maintaining a respectful and fun work environment.

Skills

Guest service

English proficiency

Dutch proficiency

Interpersonal skills

Fast learner

Tools

Opera Cloud PMS

Job description

Borealis Hotel Group, managing the ibis budget Amsterdam City South, seeks a Front Office Receptionist to welcome guests with warmth and coordinate check-ins/outs. The role sits at a lively Accor-affiliated property, where you’ll engage guests in person, by phone and email, and support seamless front desk operations.

You will join a dynamic team committed to hospitality, guest satisfaction and a positive work atmosphere.