Front Desk Host — Guest-Focused Receptionist (Free Parking)

Borealis Hotel Group - HR; Amstelveen; On-site; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Staff rates across portfolio

ALL Heartists Card benefits

Competitive salary

Free employee parking

Job summary

The ibis budget Amsterdam City South is hiring a Front Office Receptionist. Join a dynamic team located between Amsterdam Buitenveldert and Amstelveen Stadshart, with easy access by tram, bike, or car. Be part of the Accor network and help guests feel at home with a warm, welcoming presence throughout their stay.

Responsibilities include check-in/out, handling guest requests, and maintaining accurate guest details. English fluency is required; Dutch skills are a plus.

Qualifications

• Guest-focused hospitality mindset and friendly demeanor.
• Excellent spoken and written English; basic Dutch is helpful.

Responsibilities

• Handle smooth check-in and check-out procedures while warmly welcoming guests.
• Communicate guest feedback and updates to relevant departments.
• Answer guest inquiries via in person, phone, and email.
• Prepare daily arrivals and ensure guest details are accurate.
• Support front office tasks and assist colleagues as needed.
• Close cashier at end of shift and complete administrative duties.

Skills

Guest-friendly host

English proficient

Dutch understanding

Opera Cloud PMS

Tools

Opera Cloud PMS

Job description

The ibis budget Amsterdam City South is hiring a Front Office Receptionist. Join a dynamic team located between Amsterdam Buitenveldert and Amstelveen Stadshart, with easy access by tram, bike, or car. Be part of the Accor network and help guests feel at home with a warm, welcoming presence throughout their stay.

Responsibilities include check-in/out, handling guest requests, and maintaining accurate guest details. English fluency is required; Dutch skills are a plus.