Front Office Desk Manager — Guest Experience Leader

Minor Hotels Europe & Americas; Rotterdam; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Training program

End of year bonus

Refer-a-friend bonus

Employee rates

F&B discount

Friends & Family discount

Team events

Global growth opportunities

Job summary

Minor Hotels Europe & Americas is hiring a Desk Manager at NH Atlanta Rotterdam. You will lead front desk operations, greet international guests, and ensure smooth check-in/check-out experiences in a fast-paced setting.

We value organized, detail-driven individuals who communicate confidently in English and enjoy delivering exceptional service. This full-time role offers growth opportunities within the global brand and a welcoming team environment.

Qualifications

• Experience as a receptionist is advantageous.
• Organized and detail-oriented with strong communication skills.
• Comfortable working in a fast-paced hospitality environment.

Responsibilities

• Oversee front office operations from check-in to check-out.
• Ensure guest needs are anticipated and addressed with a smile.
• Coordinate with other departments to ensure smooth service.

Skills

Guest service

Front desk experience

English proficiency

Job description

Minor Hotels Europe & Americas is hiring a Desk Manager at NH Atlanta Rotterdam. You will lead front desk operations, greet international guests, and ensure smooth check-in/check-out experiences in a fast-paced setting.

We value organized, detail-driven individuals who communicate confidently in English and enjoy delivering exceptional service. This full-time role offers growth opportunities within the global brand and a welcoming team environment.