Front Desk Host - Day & Night Shifts

Hesperia group; Eindhoven; On-site; EUR 21,000 - 32,000; Full time

Job summary

NH Hotels & Resorts is seeking a Front Office professional in Eindhoven to welcome international guests from check-in to check-out. You will handle daily guest interactions, manage emails, and collaborate with other departments to ensure smooth service delivery in a dynamic environment.

The role emphasizes a warm, guest-centric approach, strong communication, and a willingness to learn new systems, with shifts spanning morning, day, and night to keep our guests attended to at all times.

Qualifications

• Experience in hospitality is beneficial.
• Ability to provide excellent guest service under pressure.
• Proficient in Dutch; English is a plus.

Responsibilities

• Handle check-in and check-out for guests.
• Answer phone calls and emails; communicate details to Desk Manager.
• Assist with daily cash handling and end-of-shift handovers.
• Provide friendly, professional service and assist guests with requests.

Skills

Customer service

Guest relations

Dutch language

Attention to detail

Team player

Education

High school diploma

Tools

Hotel PMS systems

Job description

NH Hotels & Resorts is seeking a Front Office professional in Eindhoven to welcome international guests from check-in to check-out. You will handle daily guest interactions, manage emails, and collaborate with other departments to ensure smooth service delivery in a dynamic environment.

The role emphasizes a warm, guest-centric approach, strong communication, and a willingness to learn new systems, with shifts spanning morning, day, and night to keep our guests attended to at all times.