Founding Key Account Manager – Atlassian Apps (Netherlands)

Elevatic Software GmbH; Netherlands; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Elevatic Software GmbH in the Netherlands is seeking a Key Account Manager to own renewals, expansions, and day-to-day marketplace requests, working closely with the Head of Customer Success from day one.

You will lead commercial relationships, forecast accurately, and help shape how the post-sales function scales as the team grows, collaborating across the Atlassian marketplace ecosystem.

Qualifications

• Proven commercial experience in sales, account management, or customer success.
• Strong self-starter mindset with ability to operate in ambiguity.
• Experience running negotiations and renewals independently.
• Fluent English required; German is a plus.

Responsibilities

• Own renewals and expansions for a portfolio of customers.
• Identify and close upsell opportunities across the app portfolio.
• Handle inbound commercial requests including quotes, pricing, and licensing.
• Partner with Customer Success and Support for a joined-up customer experience.
• Maintain accurate CRM data and reliable commercial reporting.
• Help build scalable processes, templates and playbooks.

Skills

Commercial experience

Self-starter

Negotiations

Fluent English

German helpful

Atlassian marketplace experience

Job description

Elevatic Software GmbH in the Netherlands is seeking a Key Account Manager to own renewals, expansions, and day-to-day marketplace requests, working closely with the Head of Customer Success from day one.

You will lead commercial relationships, forecast accurately, and help shape how the post-sales function scales as the team grows, collaborating across the Atlassian marketplace ecosystem.