Founding Post-Sales Key Account Manager, Atlassian Apps

Elevatic Software; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Job summary

Elevatic Software GmbH in the Netherlands is building its post-sales commercial function and seeks a Key Account Manager to own renewals, expansions, and day-to-day marketplace requests. You will work closely with the Head of Customer Success from day one.

In addition to base salary, the role includes a performance-based variable component tied to results, with emphasis on collaboration across Sales and CS teams.

Qualifications

• Proven commercial experience in sales, account management or customer success.
• Fluent English is required; German language skills are a plus.
• Senior experience in negotiations and renewals.
• Experience with Atlassian Marketplace is advantageous.

Responsibilities

• Own renewals and expansion for a portfolio of customers.
• Identify and close upsell and cross-sell opportunities across the app portfolio.
• Handle quotes, pricing, licensing, invoicing and renewal paperwork.
• Partner with Customer Success and Support to deliver a joined-up customer experience.
• Keep CRM data clean and generate reliable commercial reporting.
• Help build processes, templates and playbooks to scale the function.

Skills

Commercial experience

Self-starter

Negotiations

Fluent English

German nice to have

Atlassian Marketplace experience

Tools

Atlassian Marketplace

Job description

Elevatic Software GmbH in the Netherlands is building its post-sales commercial function and seeks a Key Account Manager to own renewals, expansions, and day-to-day marketplace requests. You will work closely with the Head of Customer Success from day one.

In addition to base salary, the role includes a performance-based variable component tied to results, with emphasis on collaboration across Sales and CS teams.