Store Lead: Sales, Operations & People Growth

Abercrombie & Fitch Co.; Amsterdam; Hybrid; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Definite Contract

Merchandise Discount

Meal tickets

Commuter Allowance

Volunteer Day

Associate Assistance Program

Training & Development Opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations and people leadership in our Amsterdam store. You will drive sales, supervise daily routines, and coach a diverse team to deliver outstanding customer service.

The role emphasizes floorset updates, product knowledge, and culture leadership. The ability to recruit, train, and engage teammates is essential for internal growth within the organization.

Qualifications

• Bachelor's degree or 1 year of supervisory experience in a customer-facing role.
• CEFR B2 Fluency in English and Dutch.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and a strong work ethic.
• Strong communication and interpersonal skills.
• Team-building and coaching ability.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets & inventory control.
• Operate Register/ POS systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Company Values.

Skills

Supervisory experience

Customer service

Bilingual English/Dutch

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations and people leadership in our Amsterdam store. You will drive sales, supervise daily routines, and coach a diverse team to deliver outstanding customer service.

The role emphasizes floorset updates, product knowledge, and culture leadership. The ability to recruit, train, and engage teammates is essential for internal growth within the organization.