Dutch-speaking Travel Support Specialist (Remote)

People Hive HR Consultancies LLC; Amsterdam; Remote; EUR 14,000 - 19,000; Full time

Benefits offered by this job

€50 meal allowance

Performance bonus

Accommodation during on-site training

Job summary

People Hive HR Consultancies LLC is seeking Dutch-speaking Customer Service Representatives to support a leading travel platform. You will handle guest-facing support via phone, email and chat, addressing bookings, cancellations and questions with a strong service orientation.

Requirements include native Dutch and fluent English, customer-facing experience, good CRM literacy, and a willingness to work shifts including weekends.

Qualifications

• Native or fluent Dutch and good English is required.
• Experience in customer-facing roles is essential.
• Strong communication and service orientation are necessary.
• Computer literacy and ability to learn CRM tools quickly are important.
• Willingness to work shifts, including weekends.
• Based in Greece with stable internet connection.

Responsibilities

• Handle guest-facing support via phone, email and chat.
• Resolve booking issues, cancellations and questions.
• Provide problem resolution and high-quality service to guests.

Skills

Dutch language

English language

Customer service experience

CRM tools familiarity

Job description

People Hive HR Consultancies LLC is seeking Dutch-speaking Customer Service Representatives to support a leading travel platform. You will handle guest-facing support via phone, email and chat, addressing bookings, cancellations and questions with a strong service orientation.

Requirements include native Dutch and fluent English, customer-facing experience, good CRM literacy, and a willingness to work shifts including weekends.