Dutch-Speaking Remote Client Support Specialist (Greece)

WW Talents; Groningen; À distance; EUR 13 000 - 16 000; Plein temps

Avantages offerts par ce poste

Remote work from Greece

Paid training

Structured onboarding

Continuous learning & development

Career progression

Brand exposure

Résumé du poste

WW Talents is hiring Dutch-speaking Client Service Representatives to join international teams working remotely from Greece. You will provide multi-channel customer support, address inquiries on products and services, and assist with after-sales issues from Monday to Friday with occasional weekend shifts.

Relocation is not required, visa sponsorship is unavailable. The role requires Dutch at C1/C2 and English at B2-C1, strong communication, and the ability to work in a fast-paced, global

Qualifications

• Dutch language level at C1/C2
• English level at B2-C1 (project dependent)
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities

Responsabilités

• Provide customer support via phone, email and chat
• Handle inquiries about products, services, orders, deliveries, payments, warranties and repairs
• Provide after-sales support including returns, refunds, and warranty claims
• Troubleshoot basic technical issues and guide customers through setup
• Manage customer issues professionally and escalate when needed
• Create and update customer cases in CRM systems
• Investigate issues and determine appropriate solutions
• Communicate timely updates to customers
• Maintain accurate customer records and back-office tasks
• Research information using internal tools and knowledge bases
• Maintain a professional, customer-focused approach

Connaissances

Dutch language (C1/C2)

English language (B2-C1)

Communication skills

Problem solving

Multitasking

Outils

CRM systems

Description du poste

WW Talents is hiring Dutch-speaking Client Service Representatives to join international teams working remotely from Greece. You will provide multi-channel customer support, address inquiries on products and services, and assist with after-sales issues from Monday to Friday with occasional weekend shifts.

Relocation is not required, visa sponsorship is unavailable. The role requires Dutch at C1/C2 and English at B2-C1, strong communication, and the ability to work in a fast-paced, global