Dutch-Speaking Client Support — Remote Greece

WW Talents; Zwolle; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

100% remote in Greece

Structured training

Onboarding support

Continuous learning

Career progression

Work with international brands

Job summary

WW Talents is seeking Dutch-speaking Client Service Representatives to join international teams. The role is fully remote from Greece with training, onboarding and development support. You will provide customer support across phone, email, and chat, handling inquiries on products and services.

Fluent Dutch (C1/C2) and English (B2-C1) are required, with a professional, customer-focused approach. Relocation or visa sponsorship is not mentioned.

Qualifications

• Proficient in Dutch at C1/C2 level.
• Strong written and spoken English (B2-C1) depending on project.
• Excellent communication and problem-solving abilities.

Responsibilities

• Provide customer support via phone, email, and chat.
• Handle inquiries about products, orders, payments, warranties, and repairs.
• Provide after-sales support and assist with returns, replacements, refunds, and warranty claims.
• Troubleshoot basic technical issues and guide product setup.
• Handle customer complaints professionally and provide solutions.
• Create and manage customer cases in CRM systems.
• Investigate issues and escalate when necessary.
• Provide timely updates regarding cases.
• Complete back-office tasks and maintain accurate records.
• Use internal tools and knowledge bases to resolve inquiries.
• Maintain a professional, customer-focused approach.

Skills

Dutch language (C1/C2)

English language (B2/C1)

Customer service

Communication skills

Problem solving

Tools

CRM systems

Job description

WW Talents is seeking Dutch-speaking Client Service Representatives to join international teams. The role is fully remote from Greece with training, onboarding and development support. You will provide customer support across phone, email, and chat, handling inquiries on products and services.

Fluent Dutch (C1/C2) and English (B2-C1) are required, with a professional, customer-focused approach. Relocation or visa sponsorship is not mentioned.