Dutch-Speaking Customer Support Specialist - Onsite Greece

WW Talents; Heerlen; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Bonuses

Training & onboarding

Professional development

International environment

Well-being support

Transportation support

Job summary

WW Talents in Athens/Thessaloniki seeks Dutch-speaking Customer Service Specialists to join international teams on-site. You will provide customer service, after-sales support, and technical assistance across multiple projects, with duties spanning inquiries, claims, and order management.

Candidates must have Dutch C1 and English B2-C1. The role offers a 14-month gross salary package (€1,300–€1,500/month) plus a full relocation package and training. 5-day work week with occasional weekends.

Qualifications

• Dutch proficiency at C1 level (written and spoken).
• English proficiency at B2–C1 level, depending on project.
• Strong communication and listening skills, with a customer-centric approach.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional support.
• Resolve product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage cases and escalate complex issues when needed.
• Maintain accurate records and meet service quality standards.

Skills

Dutch C1

English B2-C1

Communication

Active listening

Problem solving

Customer focus

Tools

CRM systems

Job description

WW Talents in Athens/Thessaloniki seeks Dutch-speaking Customer Service Specialists to join international teams on-site. You will provide customer service, after-sales support, and technical assistance across multiple projects, with duties spanning inquiries, claims, and order management.

Candidates must have Dutch C1 and English B2-C1. The role offers a 14-month gross salary package (€1,300–€1,500/month) plus a full relocation package and training. 5-day work week with occasional weekends.