Dutch-Speaking Customer Support Pro – Greece (Athens/Thessaloniki)

WW Talents; Emmen; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Training and onboarding

Employee well-being support

International environment

Job summary

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens or Thessaloniki, Greece. The role is on-site with relocation support and a 14-month salary structure (€1,300–€1,500 gross per month).

You will handle inquiries via phone, email, and chat, delivering accurate, friendly service. Qualifications include Dutch at C1, English at B2–C1, strong communication and problem-solving skills, and proficiency with CRM systems.

Qualifications

• Dutch proficiency at C1, both written and spoken.
• English proficiency at B2–C1, depending on project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional customer support.
• Troubleshoot product, service, account, payment, or technical issues.
• Assist with deliveries, repairs, replacements, refunds, and claims.
• Explain product and service information clearly to customers.
• Manage customer interactions and case information using CRM systems and internal tools.
• Escalate complex issues when necessary and follow up until resolution.
• Maintain accurate documentation and meet quality and performance targets.

Skills

Dutch language proficiency

English language proficiency

Communication skills

Problem-solving

Tools

CRM systems

Job description

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens or Thessaloniki, Greece. The role is on-site with relocation support and a 14-month salary structure (€1,300–€1,500 gross per month).

You will handle inquiries via phone, email, and chat, delivering accurate, friendly service. Qualifications include Dutch at C1, English at B2–C1, strong communication and problem-solving skills, and proficiency with CRM systems.