Dutch-Speaking Customer Care Specialist (Relocation Included)

WW Talents; Hoorn; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Training and onboarding

Professional development opportunities

International/multicultural env

Well-being support

Job summary

WW Talents is hiring Dutch-speaking Customer Service Specialists to join international teams in Athens or Thessaloniki, Greece. The role covers customer service, after-sales support, and technical assistance, with an on-site work model and relocation support.

Requirements include Dutch C1 and English B2–C1, strong communication, and CRM proficiency. The salary ranges from €1,300 to €1,500 gross monthly, with bonuses and a full relocation package.

Qualifications

• Dutch proficiency at C1 level, written and spoken.
• English proficiency at B2–C1 level, depending on project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable with computers, CRM systems, and multiple digital tools.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional support.
• Resolve product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases and escalate complex issues when needed.
• Maintain accurate records and meet service quality standards.

Skills

Dutch proficiency

English proficiency

Communication

Active listening

Problem solving

Multitasking

Customer focus

Tools

CRM systems

Multiple digital tools

Job description

WW Talents is hiring Dutch-speaking Customer Service Specialists to join international teams in Athens or Thessaloniki, Greece. The role covers customer service, after-sales support, and technical assistance, with an on-site work model and relocation support.

Requirements include Dutch C1 and English B2–C1, strong communication, and CRM proficiency. The salary ranges from €1,300 to €1,500 gross monthly, with bonuses and a full relocation package.