Dutch-Speaking Customer Support Specialist - Greece

WW Talents; Middelburg; Vor Ort; EUR 15.000 - 17.000; Vollzeit

Benefits dieser Stelle

Bonuses

Transport support

Training

Development

International environment

Well-being support

Zusammenfassung

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens and Thessaloniki, Greece. On-site, Monday-Friday with occasional weekend shifts depending on the project.

You will handle inquiries by phone, email and chat; provide accurate support; troubleshoot issues; and use CRM systems to manage cases. Relocation package included with salary €1,300–€1,500 gross/month plus bonus.

Qualifikationen

• Dutch proficiency at C1 level, both written and spoken.
• English proficiency at B2–C1 level, depending on the project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.

Aufgaben

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional customer support.
• Troubleshoot product, service, account, payment, or technical issues.
• Assist with deliveries, repairs, replacements, refunds, and claims.
• Explain product and service information clearly to customers.
• Manage customer interactions and case information using CRM systems and internal tools.
• Escalate complex issues when necessary and follow up until resolution.
• Maintain accurate documentation and meet quality targets.

Kenntnisse

Dutch (C1/C2)

English (B2-C1)

Tools

CRM systems

Jobbeschreibung

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens and Thessaloniki, Greece. On-site, Monday-Friday with occasional weekend shifts depending on the project.

You will handle inquiries by phone, email and chat; provide accurate support; troubleshoot issues; and use CRM systems to manage cases. Relocation package included with salary €1,300–€1,500 gross/month plus bonus.