Dutch-Speaking Customer Support Specialist – Greece Onsite

WW Talents; Almelo; Sur place; EUR 15 000 - 17 000; Plein temps

Avantages offerts par ce poste

Relocation package

Performance bonuses

Comprehensive training

Résumé du poste

WW Talents is looking for Dutch-speaking Customer Support Agents to join international teams on-site in Athens or Thessaloniki, Greece. Depending on the project, you may provide customer service, after-sales support, technical assistance, or support for business customers.

Working location is Athens or Thessaloniki, Greece, on-site with a full relocation package including hotel accommodation, airport pickup, flight ticket, and real estate agency fee.

Qualifications

• Dutch at C1 level written and spoken.
• English at B2–C1 level depending on project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.

Responsabilités

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional customer support.
• Troubleshoot product, service, account, payment, or technical issues.
• Assist with deliveries, repairs, replacements, refunds, and claims.
• Explain product and service information clearly to customers.
• Manage customer interactions and case information using CRM systems and internal tools.
• Escalate complex issues when necessary and follow up until resolution.
• Maintain accurate documentation and meet quality and performance targets.

Connaissances

Dutch language

English language

Communication

Active listening

Problem solving

Multitasking

Customer focus

Outils

CRM software

Description du poste

WW Talents is looking for Dutch-speaking Customer Support Agents to join international teams on-site in Athens or Thessaloniki, Greece. Depending on the project, you may provide customer service, after-sales support, technical assistance, or support for business customers.

Working location is Athens or Thessaloniki, Greece, on-site with a full relocation package including hotel accommodation, airport pickup, flight ticket, and real estate agency fee.