Dutch-Speaking Customer Support Specialist — Greece (On-Site)

WW Talents; Maastricht; On-site; EUR 18,000 - 21,000; Full time

Benefits offered by this job

Relocation package

Training and onboarding

Professional development

Bonuses

Well-being support

Multicultural environment

Job summary

WW Talents is seeking Dutch-speaking Customer Service Specialists to join international teams in Athens or Thessaloniki. On-site roles cover customer service, after-sales support, or technical assistance across projects.

Responsibilities include handling inquiries via phone, email and chat, providing accurate support, and resolving various issues while maintaining records and quality standards. Relocation and training are provided, with weekend shifts possible.

Qualifications

• Dutch proficiency at C1 level, both written and spoken.
• English proficiency at B2–C1 level, depending on the project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable working with computers, CRM systems, and multiple digital tools.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional support.
• Resolve product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases and escape complex issues when needed.
• Maintain accurate records and meet service quality standards.

Skills

Dutch proficiency

English proficiency

Communication skills

Active listening

Problem solving

Multitasking

Customer focus

CRM systems

Digital tools

Tools

CRM systems

Digital tools

Job description

WW Talents is seeking Dutch-speaking Customer Service Specialists to join international teams in Athens or Thessaloniki. On-site roles cover customer service, after-sales support, or technical assistance across projects.

Responsibilities include handling inquiries via phone, email and chat, providing accurate support, and resolving various issues while maintaining records and quality standards. Relocation and training are provided, with weekend shifts possible.