Dutch Logistics & Delivery Advisor — Hybrid + Relocation

Boeva Tech; Amsterdam; Hybrid; EUR 17,000 - 26,000; Full time

Benefits offered by this job

Paid training

Hybrid working model

Relocation package

Job summary

Boeva Tech is recruiting for a Dutch Logistics & Delivery Advisor based in Sofia, with relocation support and a hybrid work model combining on-site and remote duties. You will handle customer inquiries in Dutch and English, support order tracking, scheduling, and issue resolution to ensure a seamless delivery experience.

The role emphasizes strong communication, problem-solving, and documentation skills, with a focus on customer satisfaction and coordination with delivery partners across Europe.

Qualifications

• Dutch: C1 level or higher.
• English: B2 level or higher.
• Excellent communication and problem-solving skills.
• Strong attention to detail and ability to multitask.
• Previous customer service or logistics experience is an advantage but not required.

Responsibilities

• Handle inbound customer inquiries via phone and email in Dutch and English.
• Assist customers with order tracking, delivery updates, rescheduling, and logistics-related requests.
• Coordinate with delivery partners to ensure timely and efficient service.
• Resolve customer concerns professionally while maintaining a high level of satisfaction.
• Accurately document customer interactions and solutions using internal systems.

Skills

Dutch language proficiency

English language proficiency

Communication skills

Problem-solving

Attention to detail

Multitasking

Job description

Boeva Tech is recruiting for a Dutch Logistics & Delivery Advisor based in Sofia, with relocation support and a hybrid work model combining on-site and remote duties. You will handle customer inquiries in Dutch and English, support order tracking, scheduling, and issue resolution to ensure a seamless delivery experience.

The role emphasizes strong communication, problem-solving, and documentation skills, with a focus on customer satisfaction and coordination with delivery partners across Europe.