Dutch Customer Support Consultant — Relocate to Sofia

Next Job Abroad; Groningen; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Relocation bonus

Hotel accommodation provided

Paid training

Job summary

Next Job Abroad is hiring a friendly Dutch-speaking Customer Support Consultant to assist users of popular apps, wallets and streaming services. No coding required, just strong communication and problem-solving in English and Dutch, with a welcoming attitude.

The role involves chat, email and phone support from 10:00 to 19:00, Monday to Friday, and relocation to Sofia with a structured training program in a vibrant city life after hours.

Qualifications

• Fluency in Dutch
• Solid professional English skills.
• A naturally helpful personality—you like talking to people and sorting out quick puzzles.
• Good computer skills (live chats, emails, and phone tools).
• Ready to move abroad, experience a new culture, and commit for at least 1 year.
• Valid EU work rights (EU Passport)

Responsibilities

• Helping users via chat, email, and phone with everyday, non-technical troubleshooting.
• Keeping it friendly, helpful, and solution-oriented.
• The Shift Schedule: 10:00 - 19:00 (Monday to Friday—weekends are 100% yours!).

Skills

Dutch fluency

English proficiency

People-oriented

Tools

Live chat tools

Email tools

Phone support systems

Job description

Next Job Abroad is hiring a friendly Dutch-speaking Customer Support Consultant to assist users of popular apps, wallets and streaming services. No coding required, just strong communication and problem-solving in English and Dutch, with a welcoming attitude.

The role involves chat, email and phone support from 10:00 to 19:00, Monday to Friday, and relocation to Sofia with a structured training program in a vibrant city life after hours.