Dutch-Speaking Customer Advisor - Hybrid in Sofia

Concentrix; Valkenburg; Hybrid; EUR 20,769 - 24,878; Full time

Benefits offered by this job

Competitive salary

Relocation package support

Health insurance

Professional development programs

Corporate discounts

Job summary

A leading customer service provider is seeking a Customer Advisor to engage with customers and provide exceptional service in a hybrid role. Located in Sofia, the position requires fluency in Dutch and good English skills. Responsibilities include managing customer inquiries and ensuring smooth operations. The role offers a competitive salary of 2045,17 Euro gross monthly, along with a robust relocation package, comprehensive training, and numerous benefits aimed at personal development and wellbeing.

Qualifications

• Fluent in Dutch and knowledgeable in English.
• Excellent communication and detail-oriented.
• Possessing strong analytical and organizational capabilities.

Responsibilities

• Handle customer calls regarding outstanding balances and scheme modifications.
• Manage written customer requests effectively.
• Provide top-notch customer service while completing administrative tasks.

Skills

Fluency in Dutch (C1)

Good knowledge of English (B1)

Great communication skills

Analytical and organizational skills

Tools

Computer skills

Job description

A leading customer service provider is seeking a Customer Advisor to engage with customers and provide exceptional service in a hybrid role. Located in Sofia, the position requires fluency in Dutch and good English skills. Responsibilities include managing customer inquiries and ensuring smooth operations. The role offers a competitive salary of 2045,17 Euro gross monthly, along with a robust relocation package, comprehensive training, and numerous benefits aimed at personal development and wellbeing.