Dutch & English Speaking Logistics Advisor – Hybrid (Sofia, Bulgaria)

Cross Border Talents; Amsterdam; Hybrid; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Salary €1,690 gross/month

Hybrid work

Relocation package

3 weeks onboarding training

Job summary

Streamline Global Delivery & Customer Experience in Sofia is hiring a Logistics & Delivery Advisor. The role supports Dutch and English speakers in handling delivery tracking, status inquiries, and claims, with a hybrid work setup and relocation assistance to Bulgaria.

The position involves coordinating with courier networks to resolve lost or delayed shipments and providing a smooth customer experience through timely updates and proactive problem solving.

Qualifications

• Fluent Dutch (C1/C2)
• English proficiency required for customer interactions and documentation

Responsibilities

• Handle customer queries via Phone and Email regarding delivery tracking and claims.
• Liaise with courier networks to resolve lost or delayed shipments efficiently.

Skills

Dutch (C1/C2)

English

Job description

Streamline Global Delivery & Customer Experience in a Hybrid Setup!

Do you speak Dutch and English? Enjoy flexible hybrid work? Join our team as a Logistics & Delivery Advisor in Sofia, managing customer inquiries regarding delivery status, lost shipments, and order tracking.

Highlights & Benefits:

• Salary: €1,690 Gross/month
• Hybrid Flexibility: Work from home with only 1 week per month in office!
• Relocation Package: Fully supported relocation to Bulgaria
• Paid Onboarding: 3 weeks structured training

Key Responsibilities:

• Handle customer queries via Phone and Email regarding delivery tracking and claims.
• Liaise with courier networks to resolve lost or delayed shipments efficiently.

Requirements:

• Fluent Dutch (C1/C2) and English.
• Good organizational skills and customer-first focus.