Dutch Inbound sales specialist - hybrid working model - in Sofia Bulgaria

Mercier Consultancy; Netherlands; Hybrid; EUR 13,000 - 26,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package

Private Health Insurance

Support in finding accommodation

Fully Paid Training

And more...

Job summary

A dynamic consultancy firm is seeking a Dutch Inbound Sales Specialist for hybrid work in Sofia, Bulgaria. This role involves managing sales inquiries, converting leads, and providing personalized client support. Candidates should be fluent in Dutch and English with strong communication skills. The position offers competitive salary, performance bonuses, and relocation support.

Qualifications

• Fluency in Dutch and English, both written and spoken.
• Proven experience in inbound sales or customer service is preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage incoming sales inquiries from Dutch-speaking clients via phone, email, and chat.
• Identify customer needs and recommend suitable products or services.
• Convert leads into sales through effective communication and negotiation techniques.
• Document interactions and maintain accurate records in our CRM system.
• Collaborate with marketing and product teams to stay updated on offerings and promotions.
• Follow up with leads to ensure customer satisfaction and encourage repeat business.
• Analyze sales data and provide feedback to improve sales strategies.

Skills

Fluency in Dutch

Fluency in English

Excellent communication skills

Interpersonal skills

Persuasive skills

CRM proficiency

Self-motivated

Organizational skills

Tools

CRM software

Sales software

Job description

Dutch Inbound sales specialist - hybrid working model - in Sofia Bulgaria

Mercier Consultancy is on the lookout for a dynamic Dutch Inbound Sales Specialist to join our team in Sofia, Bulgaria, operating under a hybrid working model.

Your primary goal will be to convert leads into sales by understanding client needs, addressing their questions, and guiding them through the purchasing process. Your proficiency in Dutch will enable you to connect authentically with clients and provide personalized support, contributing directly to our company's success.

Responsibilities

• Manage incoming sales inquiries from Dutch-speaking clients via phone, email, and chat
• Identify customer needs and recommend suitable products or services
• Convert leads into sales through effective communication and negotiation techniques
• Document interactions and maintain accurate records in our CRM system
• Collaborate with marketing and product teams to stay updated on offerings and promotions
• Follow up with leads to ensure customer satisfaction and encourage repeat business
• Analyze sales data and provide feedback to improve sales strategies

Requirements

• Fluency in Dutch and English, both written and spoken
• Proven experience in inbound sales or customer service is preferred
• Excellent communication and interpersonal skills
• Strong persuasive skills with a customer‑centric approach
• Ability to navigate a CRM system and use sales software proficiently
• Self‑motivated and able to work independently and in a team
• Solid organizational skills and attention to detail

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (Flight, Transfer and Hotel)
• Private Health Insurance
• Support in finding accommodation after hotel
• Fully Paid Training
• And more...

Referrals increase your chances of interviewing at Mercier Consultancy by 2x.

Seniority level

Entry level

Employment type

Full‑time

Industry

IT Services and IT Consulting