Front Desk Pro: Day & Night Guest Experience Lead

Minor Hotels Europe & Americas; Den Haag; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Training programme

End of year bonus

Employee hotel rates

Friends & Family discounts

Team events

Career progression

Job summary

NH Den Haag is seeking a Day/Night Receptionist to join our Front Office team in The Netherlands. As the first point of contact for international guests, you will manage check-ins, check-outs and guest inquiries with a welcoming, customer-focused attitude.

The role involves alternating shifts (morning, evening, and night) and provides a pathway for growth within Minor Hotels Europe & Americas. We offer training through Minor Hotels University, performance bonuses, employee rates, and various

Responsibilities

• Front office receptionist serving as the first point of contact for international guests from check-in to check-out.
• Handle guest inquiries, greetings, and routine administrative tasks with a friendly, professional approach.

Job description

NH Den Haag is seeking a Day/Night Receptionist to join our Front Office team in The Netherlands. As the first point of contact for international guests, you will manage check-ins, check-outs and guest inquiries with a welcoming, customer-focused attitude.

The role involves alternating shifts (morning, evening, and night) and provides a pathway for growth within Minor Hotels Europe & Americas. We offer training through Minor Hotels University, performance bonuses, employee rates, and various