Customer Service & Order Coordinator

Elastofirm B.V.; Netherlands; Remote; EUR 27,000 - 38,000; Full time

Benefits offered by this job

Travel allowance

26+ leave days

Birthday bonus

Training and development opportunities

Permanent employment prospect

Job summary

Flevo Rubber Extrusion in the Netherlands is looking for a Customer Service Employee who connects customers with production, planning, logistics, and sales. You manage the complete order process, process orders, monitor delivery times, organize transport, and maintain strong customer contact.

You bring MBO+/HBO level, experience in an administrative or commercial role, affinity with manufacturing, and SAP experience.

Qualifications

• MBO+/HBO level of working and thinking.
• Experience in an administrative or commercial role.
• Affinity with the manufacturing industry.
• Good command of Dutch.
• Experience with ERP systems, SAP is a plus.
• Strong organizational skills.

Responsibilities

• Manage the complete order process.
• Process orders and monitor delivery times.
• Organize transport.
• Maintain customer contact.
• Coordinate with production, planning, and logistics.
• Identify opportunities to improve processes.

Skills

Strong organizational skills

Customer communication

Dutch language proficiency

Education

MBO+/HBO level of working and thinking

Tools

SAP

Job description

Flevo Rubber Extrusion in the Netherlands is looking for a Customer Service Employee who connects customers with production, planning, logistics, and sales. You manage the complete order process, process orders, monitor delivery times, organize transport, and maintain strong customer contact.

You bring MBO+/HBO level, experience in an administrative or commercial role, affinity with manufacturing, and SAP experience.