Customer Experience Brand Ambassador

Abercrombie & Fitch Spain, SL; Amsterdam; On-site; EUR 6,900 - 9,600; Full time

Benefits offered by this job

Paid Time Off

Definite Contract and Indefinite Contr

Merchandise Discount

Meal tickets

Commuter Allowance

Associate Assistance Program

Training and Development

Opportunities for Career Advancement

A Global Team of People Who'll Celebr-

Job summary

Abercrombie & Fitch Co. in Amsterdam seeks a Brand Representative to bring the store experience to life by engaging customers with care and authenticity. You will help customers find what they need and maintain a well-presented environment.

The role emphasizes friendly service, omni-channel tasks, and commitment to consistent attendance, with options for definite and indefinite contracts.

Qualifications

• Fluent in English; Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized sales floor.
• Process purchases, returns, and exchanges accurately at checkout.
• Support Save the Sale orders and fulfill in-store pick-up and ship-from-store orders.

Skills

Customer service

Communication

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. in Amsterdam seeks a Brand Representative to bring the store experience to life by engaging customers with care and authenticity. You will help customers find what they need and maintain a well-presented environment.

The role emphasizes friendly service, omni-channel tasks, and commitment to consistent attendance, with options for definite and indefinite contracts.