Retail Brand Ambassador - Customer Experience

Abercrombie & Fitch Spain, SL; Maastricht; On-site; EUR 5,500 - 8,300; Full time

Benefits offered by this job

Paid Time Off

Definite Contract and Indefinite Contr

Merchandise Discount

Meal tickets

Commuter Allowance

Associate Assistance Program

Training and Development

Opportunities for Career Advancement

A Global Team of People Who'll Celebr/

Indefinite contract on the 4th renewal

Dependent upon shift scheduling

Job summary

Abercrombie & Fitch Co. in Maastricht, NL is seeking Brand Representatives to bring the store experience to life by greeting customers, guiding selections, and maintaining an inviting environment.

You will support sales floor upkeep, assist with online orders, and process purchases at the cash wrap, while balancing engagement with operational tasks in a fast-paced setting. Fluent English is required, Dutch is a plus; strong attention to detail and reliability are valued.

Qualifications

• Fluent in English; Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.

Skills

Customer service

English

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. in Maastricht, NL is seeking Brand Representatives to bring the store experience to life by greeting customers, guiding selections, and maintaining an inviting environment.

You will support sales floor upkeep, assist with online orders, and process purchases at the cash wrap, while balancing engagement with operational tasks in a fast-paced setting. Fluent English is required, Dutch is a plus; strong attention to detail and reliability are valued.