Brand Experience Advocate – Omni-Channel

Abercrombie & Fitch Spain, SL; Amsterdam; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Merchandise Discount

Meal tickets

Commuter Allowance

Associate Assistance Program

Training and Development

Opportunities for Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking a client-facing associate in Amsterdam to deliver warm and attentive service across categories. You will support product presentation, assist with replenishment, and ensure a clean, visually appealing sales floor.

The role emphasizes a welcoming customer experience, reliability, and strong organizational skills in a dynamic retail environment with omni-channel duties including in-store pickups and ship-from-store packaging.

Qualifications

• Fluent in English; Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Reliable attendance and commitment to consistency.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support Save the Sale orders, in-store pick-up, and ship-from-store packaging to create a seamless omni-channel experience.

Skills

Fluent in English

Inclusive customer experience

Reliable attendance

Strong organizational skills

Job description

Abercrombie & Fitch Co. is seeking a client-facing associate in Amsterdam to deliver warm and attentive service across categories. You will support product presentation, assist with replenishment, and ensure a clean, visually appealing sales floor.

The role emphasizes a welcoming customer experience, reliability, and strong organizational skills in a dynamic retail environment with omni-channel duties including in-store pickups and ship-from-store packaging.