Brand Experience Specialist

AFHCo Stores NL BV; Maastricht; On-site; EUR 14,000 - 19,000; Full time

Benefits offered by this job

Paid Time Off

Merchandise Discount

Meal tickets

Commuter Allowance

Associate Assistance Program

Training and Development Opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. (A&F Co.) is hiring Brand Representatives to deliver a welcoming in-store experience in Maastricht, NL. You will assist customers, maintain presentation standards, and support omni-channel orders while working in a dynamic retail environment.

The role emphasizes English fluency, customer engagement, reliability, and attention to detail, with various contract options and employee benefits described by the company.

Qualifications

• Fluent in English; Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

English fluency

Welcoming experience

Adaptability

Organization

Reliability

Job description

Abercrombie & Fitch Co. (A&F Co.) is hiring Brand Representatives to deliver a welcoming in-store experience in Maastricht, NL. You will assist customers, maintain presentation standards, and support omni-channel orders while working in a dynamic retail environment.

The role emphasizes English fluency, customer engagement, reliability, and attention to detail, with various contract options and employee benefits described by the company.