Brand Representative - Kalverstraat, Abercrombie & Fitch

Abercrombie & Fitch Spain, SL; Amsterdam; Presencial; EUR 6900 - 9600; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Definite Contract and Indefinite Contr

Merchandise Discount

Meal tickets

Commuter Allowance

Associate Assistance Program

Training and Development

Opportunities for Career Advancement

A Global Team of People Who'll Celebr-

Descripción de la vacante

Abercrombie & Fitch Co. in Amsterdam seeks a Brand Representative to bring the store experience to life by engaging customers with care and authenticity. You will help customers find what they need and maintain a well-presented environment.

The role emphasizes friendly service, omni-channel tasks, and commitment to consistent attendance, with options for definite and indefinite contracts.

Formación

• Fluent in English; Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsabilidades

• Provide warm, welcoming, and attentive service to all customers.
• Offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized sales floor.
• Process purchases, returns, and exchanges accurately at checkout.
• Support Save the Sale orders and fulfill in-store pick-up and ship-from-store orders.

Conocimientos

Customer service

Communication

Attention to detail

Reliability

Descripción del empleo

Job Description:

Our Brand Representatives bring our store experience to life-engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You\'ll Do:

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Fluent in English - Dutch optional but appreciated
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You\'ll Get

• Paid Time Off
• Definite Contract and Indefinite Contract*
• Merchandise Discount
• Meal tickets**
• Commuter Allowance
• Associate Assistance Program
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who\'ll Celebrate you for Being YOU

*Indefinite contract on the 4th contract renewal

**Dependent upon shift scheduling

Any job offers for this role could be subject to applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The starting rate for this position is €5.17 per hour (i.e., the recruiting pay range for this position is €5.17 - €5.17 per hour). The starting rate and range may be modified in the future.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.