Brand Experience Associate: In-Store & Omni-Channel

Abercrombie & Fitch Co.; Amsterdam; On-site; EUR 5,500 - 8,300; Full time

Benefits offered by this job

Paid Time Off

Definite Contract and Indefinite

Merchandise Discount

Meal tickets

Commuter Allowance

Associate Assistance Program

Training and Development

Career Advancement Opportunities

Global team celebration

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically. You will assist customers in finding items, keep the store visually appealing, and help with omni-channel tasks including online orders and in-store pick-ups.

Ideal candidates are fluent in English with Dutch appreciated. The role emphasizes reliability, teamwork and excellent service in a dynamic retail environment.

Qualifications

• Fluent in English; Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns and exchanges efficiently at the cash wrap.
• Support Save the Sale orders and fulfill in-store pickup or ship-from-store orders.

Skills

Fluent English

Dutch optional

Customer service

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically. You will assist customers in finding items, keep the store visually appealing, and help with omni-channel tasks including online orders and in-store pick-ups.

Ideal candidates are fluent in English with Dutch appreciated. The role emphasizes reliability, teamwork and excellent service in a dynamic retail environment.