Control Tower Assistant: Shipments & Customer Care

Dsv Air & Sea SAU; Moerdijk; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

28 vacation days

Pension scheme

Personal growth opportunities

Bike plan

FiscFree program

Job summary

DSV Air & Sea SAU in Moerdijk is looking for a Control Tower Assistant who will manage shipments and maintain customer contacts. The role involves creating shipments and monitoring performance reports, ensuring seamless logistics operations.

The ideal candidate has at least 2 years of experience in a customer service or transport planning role, strong social skills, and a good command of Dutch and English. Join DSV and enjoy benefits including vacation days and personal growth opportunities.

Qualifications

• At least 2 years of work experience in a similar role, such as customer service representative or transport planner.
• Ability to work well in a team and communicate effectively.
• Passion for transport and logistics.

Responsibilities

• Maintain close contact with customers and internal departments.
• Create shipments to various destinations across Europe.
• Monitor and maintain customer performance reports.
• Handle complaints and processing logistics administration.

Skills

Customer service orientation

Strong social skills

Solution-oriented mindset

Good command of Dutch (B2) and English

Job description

DSV Air & Sea SAU in Moerdijk is looking for a Control Tower Assistant who will manage shipments and maintain customer contacts. The role involves creating shipments and monitoring performance reports, ensuring seamless logistics operations.

The ideal candidate has at least 2 years of experience in a customer service or transport planning role, strong social skills, and a good command of Dutch and English. Join DSV and enjoy benefits including vacation days and personal growth opportunities.