Community Experience Lead — Hospitality & Events

EDGE Workspaces; Eindhoven; On-site; EUR 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Employee benefits

Monthly pension contribution

Annual bonus scheme

Fully equipped workplace

Food & beverage discounts at our cafes

Public transport subscription

25 holidays per year

Free fitness facilities

Recurring company and community events

Job summary

EDGE Workspaces in Rotterdam is seeking a hands-on Community Manager to lead daily experiences, guide the team, and stay actively involved in operations to deliver warm, personal service for members and guests.

You will own the floor, coordinate shifts, nurture relationships with members, support tours and events, and maintain high standards of hospitality and a welcoming atmosphere throughout the space.

Qualifications

• Bachelor’s degree in Hotel, Hospitality, Communication or a related field.
• 3-5 years of experience in hospitality or guest-facing roles.
• Natural leadership with hands-on, lead-by-example mindset.

Responsibilities

• Lead and inspire the Community Hosts by example, while actively working alongside them.
• Be present on the floor and regularly operate the reception to ensure a seamless experience.
• Take responsibility for the daily rhythm, energy and flow of the location.
• Ensure every arrival feels warm, personal and well taken care of.
• Anticipate what members and guests need and empower the team to do the same.

Skills

Leadership

Hospitality

Attention to detail

Observant

Visible presence

People management

Operations management

Proactive mindset

Energy and warmth

Education

Bachelor’s degree in Hotel, Hospitality, Communication or a related field

Job description

EDGE Workspaces in Rotterdam is seeking a hands-on Community Manager to lead daily experiences, guide the team, and stay actively involved in operations to deliver warm, personal service for members and guests.

You will own the floor, coordinate shifts, nurture relationships with members, support tours and events, and maintain high standards of hospitality and a welcoming atmosphere throughout the space.