Business Process Designer — SharePoint and Quality Metrics for NATO with security clearance

WLG; Den Haag; On-site; EUR 50,000 - 80,000; Full time

Job summary

WLG in The Hague area is seeking a professional to design and build dashboards that reveal process performance across a multinational defence organisation. You will collaborate with process owners to shape the process and ensure the templates and SharePoint sites are well managed.

You bring hands-on experience in designing and optimizing processes, defining KPIs, some coding in Python or React, and strong SharePoint expertise (2013/2019).

Qualifications

• Real experience designing and optimising processes, not only documenting them.
• Ability to define and monitor CSFs and KPIs and keep them honest.
• Some coding capability to automate tasks (Python, React or similar).
• SharePoint design-privilege level skills, including lists, libraries, attributes and site pages.
• MS Office proficiency including Word templates, Excel pivot charts, PowerPoint, Visio.

Responsibilities

• Build and maintain dashboards showing process performance across the organisation.
• Collaborate with process owners to design the process properly.
• Create, maintain and manage document templates used by the team.
• Run content management for the SharePoint sites owned by the quality office.
• Measure and report quality metrics and KPIs.

Skills

Process design

Process measurement & KPIs

Coding: Python or React

SharePoint design & administration

MS Office suite

Template management

Workflow automation

Quality tools knowledge

Tools

SharePoint 2013

SharePoint 2019

VBA

Access

Power Automate

Job description

Large organisations are held together by their processes, and by whether anyone can see how those processes are performing. A multinational defence organisation is looking for the person who designs both: the process itself, and the dashboard that makes its performance visible.

What You Would Be Doing

• Building and maintaining the dashboards that show how processes are performing across the organisation.
• Sitting with process owners and helping them design the process properly in the first place.
• Creating, maintaining and managing the document templates everyone else works in.
• Running content management for the SharePoint sites the quality office owns.
• Measuring and reporting the organisation's quality metrics and key performance indicators.

What you would bring

• Real experience of designing and optimising processes, not only documenting them.
• Process measurement and monitoring — defining critical success factors and key performance indicators, then keeping them honest.
• Enough coding to automate your own work: Python, React or similar.
• SharePoint at design-privilege level — creating lists, setting up libraries, defining attributes, maintaining site pages and content.
• Administration and customisation of SharePoint 2013 and 2019.
• Working knowledge of quality tools.
• Strong Microsoft Office hands: Word template management, reformatting, macros and styles; Excel pivot tables, charts and data work; PowerPoint templates; Visio.
• Nice to have: workflow automation such as SharePoint Designer, custom site pages, layouts and third-party form designers, quality assurance and quality control practice, VBA and Access.

Extensions are offered where the work goes well. Applications are reviewed as they arrive.