Bilingual Customer Success & Partner Relations Specialist

Tempo-Team; Amsterdam; Hybrid; EUR 36,000 - 40,000; Full time

Benefits offered by this job

Possibility to work from home

Catered lunch

Professional barista

Job summary

Tempo-Team in Amsterdam seeks a Customer Service Representative fluent in English and German to support international restaurant partners. You will coach agents, monitor quality, and proactively improve processes while handling multiple priorities in a fast-paced setting.

The role offers a home-work option and standard office hours from 09:00 to 17:00, with an energetic, global team and ample room for growth.

Qualifications

• Fluent in English (written and spoken).
• Fluent in German (written and spoken).
• Available for 32–40 hours per week.
• Willing to travel to Amsterdam.

Responsibilities

• Coach agents and monitor service quality.
• Interact with restaurant partners by phone and email.
• Strengthen relationships with international managers.
• Adapt quickly to changing priorities and daily tasks.

Skills

English

German

Customer service

Communication skills

Job description

Tempo-Team in Amsterdam seeks a Customer Service Representative fluent in English and German to support international restaurant partners. You will coach agents, monitor quality, and proactively improve processes while handling multiple priorities in a fast-paced setting.

The role offers a home-work option and standard office hours from 09:00 to 17:00, with an energetic, global team and ample room for growth.