Aviation Services Contract Manager - Growth & Delivery

Scarabee Aviation Group; Hoofddorp; On-site; EUR 50,000 - 61,000; Full time

Benefits offered by this job

Laptop and phone

Pension scheme

Travel expense reimbursement

Friday afternoon drinks

Annual summer BBQ

Vitality program

Lease a Bike

Job summary

Scarabee Aviation Group is seeking a commercially strong contract manager with a technical background to join our international aviation security service team. You will drive growth of service contracts while ensuring high-quality execution across US airports.

The role combines sales and contract management, requires a 5+ years track record, SLAs/KPIs knowledge, and willingness to travel frequently to the USA.

Qualifications

• Bachelor’s or Master’s degree in a technical or business-related field.
• 5+ years in service contract management and/or service sales.
• Experience in a technical environment such as security, aviation, or industry.
• Strong commercial drive with consultative selling experience.
• Excellent communication and stakeholder management.
• Willingness to travel internationally, mainly to the USA.

Responsibilities

• Actively selling service contracts (maintenance, SLAs, upgrades, lifecycle services).
• Identifying commercial opportunities with existing and new customers.
• Preparing quotations, pricing strategies, and conducting contract negotiations.
• Managing and optimizing ongoing service contracts (SLAs, KPIs, costs, margins).
• Serving as the point of contact for customers throughout the contract duration.
• Collaborate closely with sales, engineering, and service teams.
• Manage and monitor local partners and subcontractors.
• Improve service processes and customer satisfaction.

Skills

Commercial drive

Contract management

Sales experience

Stakeholder management

SLAs & KPIs

Communication skills

Problem solving

Travel willingness

Education

Bachelor’s or Master’s degree in a technical or business-related field

Job description

Scarabee Aviation Group is seeking a commercially strong contract manager with a technical background to join our international aviation security service team. You will drive growth of service contracts while ensuring high-quality execution across US airports.

The role combines sales and contract management, requires a 5+ years track record, SLAs/KPIs knowledge, and willingness to travel frequently to the USA.