Associate Customs Manager (EMEA)

Dyson Institute; Amsterdam; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Financial benefits

Lifestyle benefits

Health benefits

Job summary

Dyson Institute in Amsterdam is seeking an Associate Customs Manager to lead post-clearance audits and provide expert guidance on import/export compliance across EMEA. You will partner with internal teams and external brokers to ensure accurate classifications, duty optimization, and risk management.

The role requires 3–5 years in customs, strong analytical and auditing skills, and fluency in Dutch and English.

Qualifications

• Broad experience (3–5 years) in customs compliance, import and export across EMEA jurisdictions.
• Strong analytical skills.
• Auditing experience.
• Experience working in an international environment.
• Excellent attention to detail and problem-solving abilities.
• Strong ability to manage competing priorities in a tight timeframe with limited resources.
• Fluent in Dutch and English, both written and spoken.
• Strong Excel skills, with experience in customs or ERP systems and trade data analysis.

Responsibilities

• Develop and execute post-clearance audits across EMEA.
• Provide expert guidance to internal stakeholders and external parties.
• Oversee customs brokerage compliance reporting with data analytics.
• Act as the operational contact for customs brokers and resolve queries.
• Handle retrospective declaration adjustments and post-entry amendments.
• Support HS classification and origin determination across EMEA.
• Support duty optimization and use of special procedures (warehousing, inward processing).
• Monitor customs broker costs and drive transparency and efficiency.
• Collaborate with APAC Customs on FTA effectiveness and duty savings.
• Support audits and respond to queries from customs authorities.
• Contribute to continuous process improvement of customs operations and risk management.

Skills

Customs compliance

Import/export

Analytical skills

Auditing

International environment

Attention to detail

Prioritization

Dutch language

English language

Excel skills

ERP systems

Trade data analysis

Job description

About Us

Dyson is growing fast, and our ambition is huge - more categories, more locations, and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do.

About The Role

The Associate Customs Manager is a key member of the EMEA Customs Team based in Amsterdam, reporting to the Head of Customs EMEA. Working closely with internal stakeholders (operations, supply chain, legal, finance) as well as external partners (contract manufacturers, customs brokers, external advisors, customs authorities), the Associate Customs Manager is responsible for a range of post-clearance customs compliance activities and provides support and guidance through trade data analytics, risk management, and self-compliance programs.

• Develop and execute post-clearance audit programs, including the regular auditing of all EMEA country customs operations to ensure compliance with internal policies and external regulations.
• Provide expert guidance to key internal stakeholders (operations, supply chain, legal, finance) and external parties (contract manufacturers, customs brokers, advisors, customs authorities).
• Oversee customs brokerage compliance reporting, ensuring accuracy and using data analytics to support business decisions and identify risk or potential non-compliance.
• Act as the operational point of contact for customs brokers, providing clearance instructions and resolving day-to-day queries.
• Handle retrospective declaration adjustments and corrections, post-entry amendments, and follow-up on held or delayed shipments.
• Support HS classification and origin determination, ensuring accuracy across EMEA declarations.
• Support duty optimization and the use of special customs procedures, such as customs warehousing and inward processing.
• Monitor customs broker costs and drive transparency and efficiency.
• Collaborate with APAC Customs team, particularly on FTA (Free Trade Agreement) effectiveness and duty savings.
• Support audits and respond to queries from customs authorities in EMEA.
• Contribute to continuous process improvement of customs operations and risk management.

About You

• Broad experience (minimum 3-5 years), in customs compliance, import and export processes in EMEA jurisdictions.
• Strong analytical skills.
• Auditing experience.
• Experience working in an international environment.
• Excellent attention to detail and problem-solving abilities.
• Strong ability to manage competing priorities in a tight timeframe with limited resources.
• Ability to work both independently and as part of a team.
• Proactive, resilient, flexible, and willing to think outside the box.
• Fluent in Dutch and English, both written and spoken.
• Strong Excel skills, with experience in customs or ERP systems and trade data analysis.

Reward

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

Working Policy

Our campus culture is built on connection - collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together. #LI-KH1 Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn't just happen, we look to make it happen, to achieve leaps through pioneering new ideas.