Assistant Housekeeping Manager

The Pyrmont Curaçao; Netherlands; Remote; EUR 36,000 - 55,000; Full time

Job summary

The Pyrmont Curaçao Beach Resort is set to debut, an adults-only luxury resort opening its doors to discerning guests. The Assistant Housekeeping Manager will guide daily housekeeping operations and public spaces, ensuring brand standards, and coordinating with Front Office and Engineering for seamless guest experiences.

The ideal candidate will hold a Bachelor's in Hospitality Management, have 2-4 years of supervisory housekeeping experience in luxury settings, and be proficient in Opera and MS

Qualifications

• Bachelor's degree in Hospitality Management or related field preferred.
• 2-4 years of housekeeping supervisory experience in luxury environments.
• Experience in pre-opening or all-inclusive operations is an advantage.
• Proficiency with Opera PMS and Microsoft Office.

Responsibilities

• Develop SOPs, cleaning standards, checklists, and room layout guides.
• Supervise daily operations of room attendants and housekeeping staff.
• Coordinate with Front Office and Engineering for efficient room readiness and guest satisfaction.
• Conduct daily inspections to ensure cleanliness and adherence to brand standards.
• Lead training and coaching to maintain high service levels and productivity.

Skills

Leadership

Communication

Time management

Education

Bachelor's degree in Hospitality Management or related field

Tools

Opera PMS

Microsoft Office

Job description

Set to debut in Q2 2026, The Pyrmont Curaçao Beach Resort is an adults-only, all-inclusive beach resort. As part of the Autograph Collection by Marriott, The Pyrmont blends local culture and history with elevated hospitality and distinctive character. Every detail, from our spaces to our service, is designed to create meaningful, memorable experiences that spark connections and leave lasting impressions. We celebrate individuality and curate every guest's journey with care, authenticity, and purpose.

Every unforgettable experience at The Pyrmont Curaçao Beach Resort begins with leaders who live our Leadership Essentials. We believe true leadership shines through curiosity, courage, and authentic connections – qualities that inspire our teams and elevate every guest experience.

Position Summary

The Assistant Housekeeping Manager supports the daily operations of the Housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces reflect the resort’s Autograph Collection standards of luxury, style, and comfort. This leader assists in supervising, training, and motivating the housekeeping and public area teams to deliver exceptional guest service and operational efficiency. The Assistant Housekeeping Manager works closely with Front Office and Engineering to ensure seamless room readiness, prompt maintenance follow-up, and outstanding guest experience. As part of the opening team, this role is instrumental in preparing rooms, procedures, and standards for opening day. The ideal candidate is organized, detail-oriented, and passionate about creating exceptional room experiences for guests.

Qualifications

• Bachelor's degree in Hospitality Management or related field preferred.
• 2 - 4 years of housekeeping experience in a similar supervisory or assistant managerial role in luxury, lifestyle, or resort environments.
• Experience in pre-opening or all-inclusive operations is an advantage.
• Strong knowledge of housekeeping operations, cleaning techniques, and safety standards.
• Excellent communication, leadership, and time management skills.
• High attention to detail.
• Proven ability to motivate and manage a diverse team in a fast-paced environment.
• Proficiency in hotel property management systems (e.g., Opera) and Microsoft Office.
• Strong attention to detail with a commitment to maintaining Marriott brand standards.
• Flexibility to work weekends, public holidays, and varied shifts as required by operational needs.
• Excellent communication skills in English, both verbal and written. Proficiency in Dutch, Spanish and Papiamentu is considered an advantage.

Key Responsibilities

Operational Leadership

• Develop SOPs, cleaning standards, checklists, and room layout guides.
• Assist with setting up housekeeping infrastructures: pantries, storage areas, equipment, chemicals, carts and supplies.
• Supervise daily operations of room attendants, public area attendants, and housekeeping support teams.
• Conduct daily room and public area inspections to ensure cleanliness, maintenance reporting, and adherence to brand standards.
• Coordinate with Front Office, and Engineering to ensure efficient room readiness and guest satisfaction.
• Assist with daily assignments, schedules, and task deployment to maximize productivity and service quality.
• Ensure all housekeeping equipment, carts, and supplies are properly maintained and stocked.
• Understand and comply with loss prevention policies and procedures.
• Manage linen inventory and guest supplies and assist in ordering amenities, cleaning supplies, and operating equipment.
• Monitor cleaning standards and ensure compliance with Marriott brand standards and health and safety regulations.
• Support ordering, receiving, and cost management in coordination with the Executive Housekeeper.

Guest Experience & Quality Assurance

• Ensure Autograph Collection room presentation, cleanliness, and service standards are consistently met.
• Respond to guest requests and resolve service issues promptly and professionally.
• Monitor guest feedback and service scores to identify areas of improvement and implement corrective actions.
• Participate in VIP arrival preparation, inspections, and execution of special amenities.
• Ensure compliance with internal policies, safety guidelines, and local requirements.
• Support the recruitment, onboarding, and training of the housekeeping team.
• Lead, motivate, and coach the housekeeping team with a focus on quality, productivity, and positive work culture.
• Conduct training on cleaning techniques, safety procedures, chemical handling and Marriott brand standards.
• Ensure all employees have proper supplies, equipment, and uniforms.
• Support the Housekeeping Manager in training and performance management of the team.
• Conduct daily briefings to communicate priorities, operational updates, and brand standards.
• Observe service behaviors of employees and provide feedback to individuals; continuously strive to improve service performance.
• Promote teamwork, recognition, and an inclusive workplace culture aligned with The Pyrmont's people brand.

Administrative Responsibilities

• Prepare bi-weekly work schedules based on forecasted occupancy, productivity standards, and departmental budget.
• Track associate attendance, breaks, overtime, vacation, and other leave types to ensure accurate payroll inputs
• Complete payroll closing procedures in coordination with Human resources, including verifying hours, resolving discrepancies, and ensuring timely reports.
• Support month-end closing tasks such as inventory reconciliation, cost tracking, linen usage reporting, productivity analysis, and budget variance explanations.
• Maintain accurate documentation including checklists, reports, schedules, and operational records.
• Support inventory management for linens, amenities, chemicals, and equipment.
• Assist with ordering, receiving, and cost control measures while ensuring adequate supply levels.
• Monitor usage patterns and recommend cost-saving opportunities.

Safety, Security & Compliance

• Uphold hotel safety protocols including chemical handling, equipment safety, and use of PPE.
• Conduct routine safety inspections and identify hazards with timely follow-up.
• Ensure compliance with key control, lost & found, guest privacy, and property security procedures.
  

Why Join Us?

At The Pyrmont Curaçao Beach Resort, a career is more than a job; it's an opportunity to create moments that are warm, soulful, and unforgettable. Here, history and modernity meet within the walls of a landmark brought back to life with unique energy. As we build a bold new vision of hospitality, every team member plays a part in shaping experiences that celebrate Curaçao’s heritage while embracing its future. We believe true hospitality comes from genuine connections, from people who bring their own story, culture, and personality to everything they do. At The Pyrmont Curaçao Beach Resort, authenticity inspires, and every encounter leaves a lasting impression. Be part of something inspiring, and truly extraordinary, be part of a legacy in the making.