Set to debut in Q2 2026, The Pyrmont Curaçao Beach Resort is an adults-only, all-inclusive beach resort. As part of the Autograph Collection by Marriott, The Pyrmont blends local culture and history with elevated hospitality and distinctive character. Every detail, from our spaces to our service, is designed to create meaningful, memorable experiences that spark connections and leave lasting impressions. We celebrate individuality and curate every guest's journey with care, authenticity, and purpose.
Every unforgettable experience at the Pyrmont Curaçao Beach Resort begins with leaders who live our Leadership Essentials. We believe true leadership shines through curiosity, courage, and authentic connections – qualities that inspire our teams and elevate every guest experience.
Position Summary
The Stewarding Manager is responsible for leading and managing the stewarding team to ensure the highest standards of cleanliness, sanitation, and organization across all kitchens, back-of-house areas, and food & beverage operations. This role oversees dishwashing operations, inventory and control of kitchen equipment, and compliance with health, safety, and hygiene regulations. The Stewarding manager works closely with the culinary and food & beverage teams to support seamless operations, while maintaining cost control, sustainability practices, and efficient resource usage. A key focus is developing, motivating, and coaching the stewarding team to ensure a culture of excellence, safety and teamwork
Qualifications
- Bachelor’s degree in Hospitality Management, Facility Management or related field.
- Minimum of 3 to 5 years of experience in stewarding or kitchen operations, including at least 3 years in a supervisory or management role in a hotel or resort environment.
- Strong knowledge of sanitation, hygiene, and HACCP standards.
- Demonstrated leadership, team management, and training skills.
- Ability to work collaboratively with other departments in high-volume operations.
- Strong organizational and problem-solving skills.
- Proven ability to manage inventory systems.
- Flexibility to work evenings and holidays as required.
- Proficiency in Microsoft Office.
- Strong communication skills. Proficiency in English, Spanish and Papiamentu.
- Experience with implementation of sustainable practices in cleaning, waste management, and energy efficiency.
- Experience in analyzing operational metrics, KPIs, and preparing reports for senior management.
Key Responsibilities
Operational Excellence
- Direct and supervise daily stewarding operations, including dishwashing, cleaning schedules, and back-of-house sanitation.
- Lead the maintenance and proper care of all kitchen equipment, inventories, service ware, and chemical supplies.
- Ensure proper use, cleaning, and maintenance of all dish room machinery and food holding/transport equipment.
- Ensure compliance with all food safety, hygiene, and occupational health regulations (HACCP and local standards).
- Implement cost control measures to reduce breakage, chemical usage, and operating expenses.
- Collaborate with the Executive Chef, Executive Sous Chef, and culinary teams to support kitchen and banquet operations.
- Coordinate waste management, recycling, and sustainable practices in line with hotel standards.
- Monitor staffing levels and schedules to meet operational needs within budget.
- Conduct regular inspections of kitchens and back-of-house areas to ensure standards are met.
- Assist with special projects, large events, and high-volume operations as required.
- Enforce proper cleaning routines for service ware, equipment, floors, etc.
- Develop and monitor departmental KPIs (e.g., labor efficiency, chemical usage, breakage, sanitation scores) to drive continuous improvement.
- Analyze operational performance data and provide actionable insights to the Executive Chef and F&B leadership.
- Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Supervise and manage all day-to‑day stewarding operations; understand employee positions well enough to perform duties in their absence.
- Recruit, interview, select, hire, and participate in promoting employees within the stewarding department.
- Ensure the team is properly trained regarding sanitation, equipment handling, chemical usage, and safety protocols.
- Provide the leadership, vision, and direction and prioritize departmental goals efficiently and effectively.
- Ensure and maintain productivity, monitor performance, and provide constructive feedback.
- Participate in performance evaluations, providing feedback and recommendations to support career development and succession planning.
- Serve as a role model to demonstrate appropriate behaviors.
- Communicate performance expectations in accordance with job descriptions for each position.
- Review employee satisfaction feedback and addresses concerns proactively.
- Provide strategic guidance on workforce planning and staffing requirements to align with operational needs.
- Participate in the management of the department's controllable expenses to achieve or exceed budgeted goals.
- Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).
- Strive to improve service performance through KPI monitoring and operational analysis.
- Understand the impact of the department’s operations on the overall property financial goals and objectives.
- Attend departmental meetings and communicate with executives to support operational improvements and align stewarding initiatives with property-wide goals.
- Collaborate with culinary, banquet, and F&B leadership to ensure seamless kitchen operations and coordinate back-of-house workflows.
- Ensure consistent quality and service standards for all back-of-house operations that indirectly impact guest experience.
- Emphasize operational efficiency, cleanliness, and adherence to brand standards in all areas, supporting overall guest satisfaction.
- Emphasize on guest satisfaction during all departmental meetings and focus on continuous improvement.
- Lead initiatives to foster a culture of continuous improvement, operational excellence, and proactive problem-solving.
- Partner with F&B leadership to plan and coordinate large events, banquets, and high-volume operations, ensuring stewarding resources, staffing, and workflow are optimized.
- Act as a liaison between stewarding and other departments to support guest satisfaction, event success, and operational efficiency.
Why Join Us?
At The Pyrmont Curaçao Beach Resort, a career is more than a job; it’s an opportunity to create moments that are warm, soulful, and unforgettable. Here, history and modernity meet within the walls of a landmark brought back to life with unique energy. As we build a bold new vision of hospitality, every team member plays a part in shaping experiences that celebrate Curaçao’s heritage while embracing its future. We believe true hospitality comes from genuine connections, from people who bring their own story, culture, and personality to everything they do. At The Pyrmont Curaçao Beach Resort, authenticity inspires, and every encounter leaves a lasting impression. Be part of something inspiring, and truly extraordinary, be part of a legacy in the making.