Restaurant Manager

The Pyrmont Curaçao; Netherlands; Remote; EUR 42,000 - 65,000; Full time

Job summary

The Pyrmont Curaçao Beach Resort is seeking an experienced Restaurant Manager to lead the front-of-house operations, ensuring a distinctive and elevated dining experience aligned with our all-inclusive Autograph Collection identity.

This hands-on role trains and inspires the restaurant team, manages reservations and costs, maintains brand standards, and partners with culinary to deliver exceptional service while upholding safety and guest satisfaction across peak periods.

Qualifications

• Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum 3–5 years’ experience in restaurant or F&B leadership, ideally in luxury resort environments.
• Experience with all-inclusive or multi-venue F&B operations is an asset.

Responsibilities

• Oversee daily front-of-house operations, ensuring smooth service flow and guest satisfaction.
• Lead and train the restaurant team to deliver warm, intuitive service and maintain brand standards.
• Contribute to budgeting, cost control, and achieving financial targets while preserving premium service.
• Coordinate with culinary team for seamless order flow and food presentation.
• Monitor cleanliness, ambiance, and service efficiency across shifts and dining areas.
• Handle guest feedback and service recovery with professionalism and empathy.

Skills

Restaurant leadership

Staff training

Guest service orientation

Budgeting and cost control

Education

Bachelor’s degree in Hospitality Management

Tools

POS systems

Job description

Set to debut in Q2 2026, The Pyrmont Curaçao Beach Resort is an adults-only, all-inclusive beach resort. As part of the Autograph Collection by Marriott, The Pyrmont blends local culture and history with elevated hospitality and distinctive character. Every detail, from our spaces to our service, is designed to create meaningful, memorable experiences that spark connections and leave lasting impressions. We celebrate individuality and curate every guest's journey with care, authenticity, and purpose.

Every unforgettable experience at the Pyrmont Curaçao Beach Resort begins with leaders who live our Leadership Essentials. We believe true leadership shines through curiosity, courage, and authentic connections – qualities that inspire our teams and elevate every guest experience.

Position Summary

The Restaurant Manager is a key leader with The Pyrmont’s F&B team, responsible for the daily operation, service excellence, and guest satisfaction of one of the resort’s dining venues. This role ensures that the restaurant delivers a distinctive, seamless, and elevated dining experience aligned with The Pyrmont’s identity as an all-inclusive, adult-sonly Autograph Collection property.

The Restaurant Manager leads the front-of-house team and helps bring the restaurant concepts, story and personality to life. This role leads, trains, and inspires the restaurant team to deliver warm, intuitive, and engaging service, while maintaining the highest standards of quality, efficiency, and financial performance. This role is hands-on, guest-facing, and essential in shaping the culture and success of the restaurant.

Qualifications

• Bachelor’s degree or diploma in Hospitality Management or related field preferred.
• Minimum of 3–5 years’ experience in restaurant or food & beverage leadership, ideally within a luxury or upscale hotel or resort environment.
• Experience with all-inclusive or multi-venue F&B operations is an asset.
• Proven ability to oversee daily restaurant operations, ensuring excellence in service, quality, and guest satisfaction.
• Strong understanding of food & beverage service standards, menu knowledge, food safety, and hygiene compliance.
• Demonstrated skill in budgeting, cost control, and achieving financial targets while maintaining premium service levels.
• Excellent leadership and communication skills with the ability to motivate, coach, and develop diverse teams.
• Experience in managing guest feedback and implementing strategies to enhance service performance.
• Highly organized, detail-oriented, and able to manage multiple priorities in a dynamic, fast-paced environment.
• Passionate about hospitality, delivering memorable guest experiences, and representing The Pyrmont Curaçao’s culture of excellence.
• Flexibility to work a variety of shifts, including weekends and holidays, based on business needs.
• Excellent communication skills in English, both written and spoken; Dutch, Spanish and Papiamentu are an advantage.

Key Responsibilities

Operational Excellence

• Oversee daily front-of-house operations, ensuring smooth service flow, ambiance, table management, and guest satisfaction.
• Conduct pre-shift briefings, station assignments, and floor plans to ensure efficient staffing and service readiness.
• Maintain consistent implementation of Autograph Collection and The Pyrmont brand standards, SIPs, and service sequences.
• Partner with the culinary team to ensure string communication, accurate order flow, proper food presentation, and timely service.
• Monitor restaurant cleanliness, maintenance, music, lighting, and overall atmosphere to ensure optimal guest experience.
• Manage reservations, walk-in flow, and guest seating to maximize both guest satisfaction and restaurant efficiency.
• Oversee opening and closing procedures to ensure smooth transitions and readiness for service.
• Manage labor scheduling aligned with business needs, guest volume, and budget targets.
• Monitor operating costs, inventory usage, breakage, and internal controls to ensure proper cost management.

Guest Experience & Service Excellence

• Welcome and greet guests with warmth, ensuring every interaction feels personal and memorable.
• Engage personally with guests to gather feedback on quality, service, and overall dining experience.
• Act as a visible presence on the floor, greeting guests, supporting servers, and stepping in to assist during peak period.
• Handle guest concerns and service recovery with professionalism, empathy, and timely follow-up.
• Analyze guest feedback from Marriott systems, online reviews, and in-person comments to identify trends and drive continuous improvement.
• Supervise staffing levels to ensure service excellence, operational efficiency, and cost control.
• Inspire team members to deliver authentic, anticipatory service that reflects the spirit of The Pyrmont Curaçao.
• Handle guest concerns with professionalism and empathy, ensuring timely and effective resolution.
• Continuously strive to elevate service standards and guest satisfaction.
• Lead by example, embodying the property’s culture of genuine care and attention to detail.
• Review guest feedback and comment cards with the team, celebrate successes, and identify areas for improvement.
• Communicates promptly with the Chef and leadership team regarding food quality, presentation, and overall guest satisfaction.
• Communicates effectively with supervisors, peers, and subordinates through all appropriate channels.

Team Development and Leadership

• Recruit servers, hosts, bartenders, and supervisors.
• Lead ongoing training and development initiatives on service etiquette, menu knowledge, and wine/beverage knowledge to build a confident, knowledgeable, and motivated team.
• Promote a positive, inclusive work environment that encourages growth, teamwork, and accountability.
• Sets and communicates clear expectations aligned with job responsibilities and brand standards.
• Provides regular coaching, feedback, and recognition to encourage individual and team success.
• Ensure all team members are equipped with the proper tools, supplies, and uniforms to deliver seamless service.

Safety, Compliance & Quality Assurance

• Ensure compliance with Curaçao regulations, health and sanitation standards, and Marriott brand requirements.
• Conduct regular inspections to uphold safety, cleanliness, and service standards.
• Maintain proper food safety protocols, temperature logs, allergen awareness, and hygiene practices.
• Monitors and upholds responsible service of alcoholic beverages in accordance with local laws and company policy.
• Identifies and upholds high standards for product quality, presentation, and overall dining aesthetics

Why Join Us?

At The Pyrmont Curaçao Beach Resort, a career is more than a job; it’s an opportunity to create moments that are warm, soulful, and unforgettable. Here, history and modernity meet within the walls of a landmark brought back to life with unique energy. As we build a bold new vision of hospitality, every team member plays a part in shaping experiences that celebrate Curaçao’s heritage while embracing its future. We believe true hospitality comes from genuine connections, from people who bring their own story, culture, and personality to everything they do. At The Pyrmont Curaçao Beach Resort, authenticity inspires, and every encounter leaves a lasting impression. Be part of something inspiring, and truly extraordinary, be part of a legacy in the making.